How can we help?
Get help with the PITSTOP app, your account, listings or messages. We answer every email.
Email support
support@frcpitstop.com — the fastest way to reach us for account, listing or bug issues.
Privacy & your data
What we collect, how it's used, and how to delete your account or request your data.
Frequently asked questions
How do I list a part?
Tap the Sell button, add photos and a description, set a price (or mark it as a swap) and post. Listings are free — PITSTOP never takes a commission.
How do offers and swaps work?
Message a seller from any listing to ask questions or make an offer. You can offer cash, propose a part swap, or both. Payment and shipping are arranged directly between teams.
How do I get my team verified?
Add your FRC, FTC or FLL team number to your profile during sign-up or in profile settings. Verified teams get a badge on their profile and listings.
How do I report a listing or user?
Use the report option on any listing or conversation, or email us with a link to the listing. We review every report.
How do I delete my account?
In the app, go to Settings → Privacy → Delete Account. This removes your personal details and deactivates your listings. You can also email us to request deletion.